East Donegal homeowners asked to 'reduce water usage where possible'

Due to critically low water levels across the Lough Mourne Public Water Supply, Uisce Éireann customers may experience supply interruptions in the coming days.

While crews are working to restore supply to customers across the network, customers are being urged to conserve water where possible and to report any leaks.

A combination of increased demand and a number of bursts across the network has resulted in reservoir levels depleting significantly. While reservoir levels recover and pressure builds in the water network, many customers are likely to experience interruption to supply today, Tuesday, and in the coming days.

Uisce Éireann’s Paul Kilcoyne explained: “We regret any inconvenience as a result of this issue. We are appealing to all customers in the impacted areas to conserve water during this time, as the reservoirs replenish. This will help prevent additional strain on the local supply and ensure that normal water pressure and supply can be restored to all residents as soon as possible.”

Uisce Éireann is also closely monitoring water levels at the Corradooey Reservoir which has experienced a 50% increase in daytime usage over the past week. High usage can lead to pressure reductions which can impact the supply to customers.

As a result of this exceptional increase in demand, customers supplied by Corradooey and Argery reservoirs, and customers in the Twin Towns, Kilross, Drumkeen, Convoy, Raphoe, Lifford, Rossgier, the Haw Lifford, and surrounding areas are reminded to be mindful of water usage and reduce usage where possible.

Overnight restrictions are necessary to allow reservoir levels to recover. These restrictions will remain in place until reservoirs are replenished.

Other properties distant from the Lough Mourne Reservoir and properties on high ground surrounding Ballybofey, Stranorlar, and Glenfin may also experience intermittent supply and low pressure.

Paul is advising customers to conserve water where possible. “We have deployed additional resources to try to identify the sources of the demand and repair any leaks across the supply zone. While our frontline crews are working to manage water supply across the area and repair any leaks on the network, we need the help of our customers to conserving water while water levels remain critically low.

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“Any reduction that customers can make in their usage can collectively result in significant supply improvements for all homes and businesses. We would also urge members of the public to continue to report any leaks or bursts on the public water network to our Customer Care Team on 1800 278 278, which is open 24/7.

“It’s important that we all consider our water usage and look at simple yet impactful ways to conserve water. It can sometimes be difficult to know where to start, but even small changes can make a significant difference.”