27 Nov 2021

Ballyshannon water conservation call after contamination incident

'No risk to health'

Ballyshannon water conservation call after contamination incident

Irish Water is urging Ballyshannon customers to conserve water following a contamination incident but stresses there is no risk to public health

The company confirmed that a “pollution event” had taken place as a result of heavy rains on Thursday and possibly following agricultural activities in the area.

A spokesperson said the incident triggered the automated shutdown of borehole sources that feed raw water to the Ballyshannon Water Treatment Plant.

“Irish Water would like to stress that no contaminated water has entered the treatment plant or the network and water is safe to drink,” the spokesperson continued.

“There is no risk to public health as a result of this incident and Irish Water has initiated its emergency response plan and notified all relevant statutory authorities.”

Irish Water and Donegal County Council are asking the public to conserve water over the bank holiday weekend period in both Ballyshannon and Bundoran as the quantity of water available to treat has been affected by the incident.

The Ballyshannon supply will be supplemented from Bundoran, Donegal Town, County Leitrim and Northern Ireland water supplies.

Regional Information Specialist for the region Sean Corrigan, added, “As far as we are aware, there are no outages at the moment, but with festivals and bank holidays it is a very busy period and we ask that people conserve water. Irish Water does not expect customers to experience any water outages but there may be a loss in pressure in some areas.”

Ongoing investigations are taking place to determine the exact cause of the incident.

Anyone who experiences a water outage over the weekend should contact the Irish Water helpline on 1850 278 278 immediately.

Irish Water would like to apologise for any inconvenience caused and would like to thank the public in advance for their co-operation.

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