Mechanical issue causing water disruptions in Buncrana

Uisce Éireann is working to restore normal water supply to homes and businesses in Buncrana today following a mechanical issue at the Slavery Water Treatment Plant.

Customers in Buncrana and the surrounding areas are expected to experience low water pressure or temporary outages as crews work to resolve the problem. 

Water service teams have been deployed since early this morning and are on-site working to restore normal operation at the water treatment plant. 

Damien O’Sullivan of Uisce Éireann acknowledged the impact the disruption is having on the community. “We understand the inconvenience this is causing, and our teams are working to restore the water supply as quickly as possible. It is anticipated that the water supply will be returned later today. Once normal operations are restored, it will take several hours for the network to refill and normal supply to return to all customers.”

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Any vulnerable customers registered with Uisce Éireann will receive direct communication regarding outages expected to last longer than four hours.

The utility company says it remains committed to keeping customers informed around the clock through multiple platforms. Updates are available on their website as well as on X via @IWCare and @IrishWater, on Facebook, LinkedIn, and through their 24/7 customer care helpline at 1800 278 278.

Customers are also encouraged to sign up for Uisce Éireann’s free text alert service, which provides real-time updates on local water issues. Registration is available by entering an Eircode and mobile number at www.water.ie.

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