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04/08/2021

Waiting on a parcel? Major courier firm pauses deliveries until next week

Waiting on a parcel? DPD pause deliveries until next week

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Are you sitting by the door waiting on an online delivery? Parcel delivery company DPD has said that it will be pausing all its road delivery services from the UK to Europe, including Ireland, as it deals with the customs changes caused by Brexit. 

These services will be paused until at least Wednesday 13 January, the company said. 

In a statement, DPD said that it’s been a challenging few days for its teams as the UK leaving the Single Market and Customs Union has required “significant changes” to the way it takes parcels cross-border.

It said: “It has now become evident that we have an increased burden with the new, more complex processes, and additional customs data we require from you for your parcels destined to Europe. This has placed extra pressure on our turnaround and transit times.

“We are seeing up to 20% of parcels having incorrect or incomplete data attached, these will have to be returned to you so that the required data can be provided.

“In addition to this we are seeing delays and congestion at UK ports and more rigid requirements for channel crossings.”

DPD UK said the pausing of services until 13 January will give it a chance to “validate the data we have in our system, reduce the delay and give you the opportunity to give us the correct data we need in order that we can export, from next week, successfully”. 

New documentation and red tape is now required between EU member states and Britain, which is anticipated to cause massive delays at ports in the coming weeks.

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