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06 Sept 2025

Christmas reprieve: Rosses Boil notice lifted with immediate effect

All consumers affected by the notice and served from the Rosses regional Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth

A boil notice for the Rosses Regional Public Water Supply, in situ since December 15, and affecting 10,000 customers  has been lifted with immediate effect.

This follows the completion of remedial measures and the receipt of satisfactory monitoring results, the boil water notice is lifted with immediate effect, Irish Water have said.

This decision follows consultation undertaken with the Health Service Executive (HSE).  

Speaking about the lifting of the notice, Irish Water’s Seamus O’Brien said: “Irish Water acknowledges and understands the impact this Boil Water Notice had on the community, and we sincerely regret the inconvenience. Our drinking water compliance and operational experts worked hard to resolve this issue as quickly and as safely as possible. We are grateful to the media, elected representatives and members of the public who shared the information. We would also like to thank Donegal County Council and HSE for their input and support throughout the process.”

The notice, arising out of operational difficulties at Crolly Water Treatment Plant, was put in place to protect the health of approximately 10,000 customers in the Crolly, Loughanure, Annagry, Kincasslagh, Burtonport, Dungloe, Gweedore, Gola Island and all areas and group water schemes supplied by Crolly Water Treatment Plant. 

All consumers affected by the notice and served from the Rosses regional Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

Irish Water and the Local Authority/Health Service Executive Water Liaison Group will continue to meet and will review ongoing process control, monitoring and testing of the drinking water supply.

If customers have any queries regarding this Boil Water Notice and the lifting of it, they should contact Irish Water directly on our customer care helpline, open 24/7, on 1800 278 278.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

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