HIQA commends Convoy nursing home in positive inspection report
Brindley Manor judged as compliant or substantially compliant in categories during unannounced inspection
A Convoy-based nursing home was commended by the Health Information and Quality Authority (HIQA) for being fully or substantially compliant with all regulations during a recent inspection.
Brindley Manor, a 42-resident nursing home on Letterkenny Road, was praised for its resident support, hygiene control, and the “closely monitored” nutritional needs of its residents.
HIQA’s findings mark an improvement from a June 2025 inspection, in which the designated centre was deemed not compliant in five categories, including staffing, training and staff development, governance and management, infection control, and individual assessment and care plan.
The designated centre assists those who require long-term, respite, convalescent and end-of-life care, with a philosophy of care that is to provide a residential setting which promotes residents’ rights and independence.
An unannounced inspection was carried out by HIQA inspector Catherine Connolly-Gargan in May 2026, who graded the designated centre as fully or substantially compliant in all regulations that were monitored.
Connolly-Gargan stated: “Residents were supported to live comfortably in the centre, as they wished.
“Staff were aware of each resident's individual preferences and routines, interacted with residents in kind and respectful ways, and ensured that their care consistently reflected residents' individual preferences.
“Throughout the day, the inspector observed that staff responded to residents' needs for assistance and support without delay. Staff demonstrated that they knew when residents who experienced difficulties communicating their needs needed assistance.
“Residents were very complimentary in their feedback to the inspector regarding the service they received, and the standards of care and support given to them to meet their needs. One resident said, 'I don't need to call for help; staff just know when I need them'.
Connolly-Gargan judged the designated centre as fully compliant in categories such as staffing, records, notification of incidents, food and nutrition, infection control, managing behaviours that are challenging, and residents’ rights.
Categories that were deemed substantially compliant by Connolly-Gargan included training and staff development, governance and management, premises, fire precautions, medicines and pharmaceutical services, individual assessment and care plan, and healthcare.
A judgment of substantially compliant means that the provider or person in charge has generally met the requirements of the regulation, but some action is required to be fully compliant.
Regarding staffing at Brindley Manor, Connolly-Gargan said: “The provider ensured there were adequate numbers of staff with appropriate skills available to meet residents' needs during the day and at night.
“The person in charge assessed and closely monitored the staffing numbers and skills necessary to ensure each resident's needs were appropriately responded to, and that residents' needs were met.”
Furthermore, it was said that: “Residents were provided with adequate opportunities to participate in a varied and meaningful social activity programme to meet their needs and individual preferences.”
Connolly-Gargan also noted: “The provider had effective measures in place to protect residents from the risk of infection, including staff training.
“Cleaning schedules were in place for all parts of the premises and were consistently completed. Arrangements were in place to ensure there was effective oversight of cleaning procedures and staff practices.”