Boil water notice for Glenties-Ardara public water supply remains in place

A boil water notice for users of the Glenties-Ardara public water supply that was issued during Storm Éowyn last week remains in place.

The notice was issued on Friday, January 24 due to a deterioration in the raw water quality impacting the treatment process at the water treatment plant.

Uisce Éireann is asking customers can check if their property is affected by the notice by visiting the water quality section of its website and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

Drinking water experts from Uisce Éireann are working to rectify the issues at the treatment plant and lift the notice as quickly and as safely as possible, in consultation with the HSE. In the meantime, all customers on this supply are advised to boil water before use until further notice.

READ NEXT: Arranmore RNLI launched for first time in 2025 to assist in medical evacuation

A map of the area impacted is available to view on the supply and service section of water.ie. Paul Lyons of Uisce Éireann said: “Public health is Uisce Éireann number one priority and we would like to assure customers that the notices have been put in place to protect public health. We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely possible.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it is safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for: drinking; drinks made with water; preparation of salads and similar foods, which are not cooked prior to eating; brushing of teeth; making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. make ice from cooled boiled water.