1,300 Culdaff customers hit with boil water notice

Over 1,300 customers in Culdaff are being urged to boil their water following the deterioration in the raw water quality entering the Culdaff Water Treatment Plant.

Uisce Éireann has issued a boil water notice for customers supplied by the Culdaff public water supply and The Three Glens Group Water Scheme, following consultation with the Health Service Executive (HSE).

The notice is being issued to protect the health of approximately 1,300 customers. Drinking water experts from Uisce Éireann are working to rectify the issues and lift the notice as quickly and as safely as possible, in consultation with the Health Service Executive (HSE). 

“We acknowledge the inconvenience of a Boil Water Notice on the local community and assure those impacted that we are working as quickly and efficiently as possible to lift the notice,” said Stephen McGlynn, spokesperson for Uisce Éireann.

Customers are reminded that the water is safe to consume once boiled. Water must be boiled for drinking, drinks made with water, preparation of salads and similar foods, which are not cooked before eating. 

Water must also be boiled for brushing of teeth, making of ice - discard ice cubes in fridges and freezers, and filtered water in fridges. Make ice from cooled boiled water.

Uisce Éireann advises customers to use water prepared for drinking when preparing foods that will not be cooked (e.g., washing salads). 

Water can be used for personal hygiene, bathing, and flushing of toilets, though caution should be taken when bathing children to ensure that they do not swallow the bathing water, and shouldn’t be used for brushing of teeth or gargling.

Anyone under a boil notice is also reminded that water from the hot tap is not safe to drink, and domestic water filters will not render water safe to drink. 

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Customers can check if their property is included by visiting the ‘water quality section’ of www.water.ie and entering the property’s Eircode or by calling Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. 

A map of the area is attached and available to view on the supply and service section of water.ie

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